Products and Quality

Q: Who makes your products?

A: All items are made to order and fulfilled by Printful, a trusted global production partner. They use high-quality materials and reliable printing techniques to ensure your items look great and last.

Q: Where are the products made?

A: Printful has fulfilment centres around the world, including in the US, Europe, and Australia. Your order is produced and shipped from the location closest to your address to reduce shipping time and environmental impact.

Q: What sizes do your t-shirts come in?

A: Most t-shirts are available in a wide range of sizes - check the shop. Each product page includes a detailed size guide-please check it before ordering.

Q: What materials are used?

A: Our t-shirts are typically made from 100% combed and ring-spun cotton, and our totes and posters use quality, eco-friendly materials. Details are listed on each product page.

Shipping and Delivery

Q: How long will my order take to arrive?

A: As a guide, orders are usually processed in 2-5 business days, and shipping times vary by location:

- Australia/NZ: 5-10 business days

- US: 5-8 business days

- Europe: 5-10 business days

You'll receive a tracking number once your order ships. The actual delivery timeframe depends on where you are located and where the product is created and shipped from.

Q: Can I track my order?

A: Yes! As soon as your item ships, you'll get an email with a tracking link so you can follow its progress.

Q: Do you ship internationally?

A: Yes, we ship almost anywhere in the world! Shipping costs and times will be calculated at checkout based on your location.

Returns and Exchanges

Q: Can I return or exchange an item?

A: Because each item is made to order, we don't accept returns for change of mind or incorrect sizing. Please check the size guide carefully. However, if your item arrives damaged or there's a printing issue, we'll replace it at no cost.

Q: What if my item arrives damaged or incorrect?

A: If there's a problem with your order, please email us at [your support email] within 7 days of receiving it. Include a photo of the item and a description of the issue-we'll sort it out ASAP.

Other Questions

Q: Who do I contact for help with my order?

A: You can reach us here with any questions or concerns. We're here to help!

Q: Do you offer custom orders or bulk discounts?

A: At the moment we don't offer custom designs or bulk discounts, but we're always open to collaborations-feel free to get in touch.

Q: How are your products packaged?

A: Packaging is minimal and eco-conscious wherever possible. Posters are shipped in sturdy tubes, and apparel is packed in durable mailers to protect the product during delivery.